• In all cars it is forbidden to smoke and to make use of alcohol. Special Request Travel also reserves the right to refuse transportation to those people under the influence of alcohol and drugs, or to anyone who might be a danger to the driver, to other passengers and/or to the vehicle.
• Our conditions of transport and related services respect the laws governing the sale of car rental with driver service and the transport of third parties.
• Special Request Travel reserves the right to modify, in part or in full, the previous agreements, without prior notice to customers, partners, tour operators or agencies.
  Any controversy regarding the activities of Special Request Travel and the customer will be subject to the jurisdiction of the Court of Vicenza.

Payment is required at the time of booking by credit card (Visa, Mastercard) or by bank transfer. If booking is made less than 3 days prior to arrival of the customer, only credit card will be accepted. Any extras (e.g. extra hours or km, meals, parking, etc.) will be paid for at the end of the service, but a pre-authorization on the credit card will be requested.